We are Covid Aware, also we work closely with The Tourism Council of WA as an accredited business. We cannot predict ahead excepting to say that we will be fully compliant with all government regulations and asking the same of clients.
Tour prices quoted, include all meals where indicated, park entry fees, plus any other charges that relate to your itinerary.
- Tour prices quoted include Dinner Bed & Breakfast plus Smoko (DB&B+S), park entry fees, plus any other charges that relate to your itinerary. Since lunch cannot always be promised, we cater for a big morning breakfast as well as an AM Smoko. We also carry "make your own Dossers Slab" for where Cafes and Road Houses are unavailable Out Bush. We keep you well fed!
- A non refundable deposit, equal to a days tour cost, per person, per tour, is necessary to confirm your booking.
- Balance of tour cost is requested no later than 30 days before departure. Full conditions of sale are posted on this web site.
- IF you're booking via a travel agent, then our conditions still apply, as well as any set by the agent.
- Cancellations up to, not including 30 days prior to departure a 10% fee of the total advertised cost.
- From 30 days to 7 days prior departure then 50% of the total advertised tour cost.
- Any time after 7 days prior or a “No Show” there will be no refunds.
NB. Travel Insurance makes lots of sense.
Where State or Federal Governments within Australia have made conditions where our tours have to be cancelled, or you are barred from travel to reach us, then we will refund all monies you have payed, excepting the holding deposit.
HOW TO PAY
Deposit: Phone and transact from your card or email details, we take most major cards.
Final Payment: Make a direct bank deposit and please remember to email us information receipts to firstname.lastname@example.org with details.
Our Bank is the National Australia Bank.
Account Name: English Explorer Pty Ltd
Swift Code: NATAAU3303M (for payments from outside of Australia)
Account Number: 144340258
TIMES ALOCATED TO PAYMENT OR CANCELLATION.
More than 30 days pre departure a non refundable deposit pp equal to a full days tour cost, per person is required to confirm your booking.
Less than 30 days the full advertised tour cost per person.
Balance of payment is necessary upto30 days pre departure. If booking through an Agent such as WA Visitors centre be aware also of the agents conditions which ours act in parallel to.
From 30 DAYS to 10 Days pre departure 50% of tour cost.
Less than 10 days or fully paid but "No Show" on day of departure NO refund.
Travel Insurance makes lots of sense.
Please provide any relevant information so that we can cater for your needs. Also please do make sure that you have, on hand during the trip, sufficient personal medication, plus " a bit extra"
Meals: Where practical we eat at sit down commercial outlets, in country towns or alternatively picnic and boil our Billy. Our location will dictate the style. General food requirements such as Vegetarian and Gluten Free, you will be able to work around when ordering in towns, but do advise us, so we can have some emergency snacks on board.. Do remember though, you will often be in remote areas and menus restricted. However you will not go hungry, portions out back are generally “a good blow out”. We also carry “make your own” for lunches when too far from Road Houses Cafes etc.
Please do note, that regretfully we are unable to accommodate wheel chairs, of any form, including walking frames, in our vehicles. You will need to be able to negotiate two small steps into and out of our vehicles and for seeking out flowers that “hide”, you will need some ability to walk short distances, without a frame. For general viewing of mass displays, you do not need mobility.
Overnight accommodation on standard tours is at Hotel/Motels and en suite expected. Where clients require twin beds, often this necessitates two rooms to achieve. The extra room will be an additional charge
We insist on NO THONGS nor OPEN SANDLES for exploring the bush or savannah. No, we are not worried about living things, just sharp weathered stakes. There is no debate here.
PROVISO TO TOUR DESCRIPTION:
Any of our tours must be safe, as well as enjoyable. The driver/guide is fully empowered to make whatever deviations that local or unforeseen circumstances demand, to ensure the safety and enjoyment of your visit. Seasonal conditions can also change quickly, so any changes we may make en-route are for YOUR benefit and enjoyment.
RETURN TO PERTH TIMES: You must not be reliant on a fixed return time for any travel connections. We do not undertake to meet fixed time transfers, so please under all booking circumstances allow a 48hour buffer minimum.
Luggage: Please arrange for fixed solid cases to be checked in with your hotel, for pickup on return. Per person on tour we ask for ONE squashy zip up bag with no solid sides [ No Rucksacks! ] similar to hand luggage dimensions when flying. IF it needs wheels, then it will be too big! ONE hand bag or personal item bag will need storing under your seat, so keep them small! Plastic water bottles will be on board for you, but try to bring your own stronger one, and you will need to keep these topped up at meal stops. We are concerned about space for extras like food, comfortable camp chairs, gas stove etc to support your comfort when out bush.
Hats and sun screen fully recommended, also long sleeves. ‘T’ shirts out doors are definitely not appropriate. Spring in WA means mid twenties Celsius with occasional high twenties, even on a dull day the ultra violet is pouring in and you will burn, if you don’t “slip, slap, shove”. We don’t anticipate mosquitoes, but in a wet Spring, some repellent in your bag is worth having.
We supply a list of suggested "must haves" ahead of your tour for you to check what applies to your circumstances.
“WHAT DOES FLEXIBLE TILL FILLED” MEAN FOR A TOUR?
All of our tours are planned to be in the best place for flowers, over a period of several months. So going north to say Mount Magnet, is viable and advertised for late July through August. Actual depart dates are set by the very first persons to book that tour. If we still have a spare seat or so on that tour, we will certainly include you, however be accepting that the dates are now fixed. If it’s still early August, then we will be available again later in the month and if you are first to book, then you set the dates and so on. However come the end of August and you may well have to look at an area further south, for best observations of likely flora…and so on throughout the Spring. All our tours are geared to getting the very best result from each area we visit and so times (by month) are dictated to us by seasonal conditions. For flowers, if seasonal conditions allow, then as a guide only, we expect to go north by late July and work south over the spring, finishing in about late November into December on the deep south coast. However we will work with you, to set up trip experiences for any time of the year that its practical. Check the suggested tours on our web site, several are all year round. Do contact us if you want to chat re possibilities.
Did you know that there are 12 thousand known species of wild flowers in WA and still counting with new ones too? Our staff are not Botanists. They have great laymen's' knowledge of our flowers, know where to find particular specie and the soil types needed for them to proliferate. They also know the Roads and Tracks of WA that enable them to get you to the most productive areas, at the best time of the year. We also have our own recces happening, both physical [ " We Know Because We Go," ] as well as digital. This is not an idle boast! Australia is 7.692m kmx2 [ USA 9.834m ] and WA is 2.646m kmx2 or 1/3 [ 0.882 ] of the continent? Texas is only 695,662m kmx2. So our people are carrying a great wealth of knowledge about our massive state and it's all at your disposal. For tricky identifications do take photos and we can help you contact our great Kings Park Botany people for follow up, digitally, en route. This paragraph is not a "Cop Out" it's a realistic statement on how you need not be frustrated and You may even discover a new specie which could possibly carry your name in its botanical reference.
WHAT HAPPENS WHEN A TOUR IS FILLED?
We can negotiate special dates ‘some times’. We run to a schedule of dates and vehicles need servicing after every trip, we need breaks too. Our best advice is BOOK, by all means then contact us to finesse any loose ends.
However we do understand that sometimes your dates may well be inflexible and just cannot match up with our schedules. Don’t despair, send us an email with the very best that you can do and we do have plans B & C etc. Also let us have a phone number to call and chat on, this is the most productive for sorting issues.
FINALLY we are FISH.
Our credo is to go beyond your expectations and give you incredible memories and also wonderful images.
Unless you have raised queries, then we understand that you agree to the above
Got questions that are still unresolved? Send an email to email@example.com with a phone number and we will call back.
LANGUAGES WE SPEAK:
Apart from Aussie English, we can converse by email or phone [ +61 (0)408 342 326 Helen, our In-House linguist ] in German, French, and Ivrit. Please respect time differences, Perth is 115˚ E of Greenwich.
Lets chat, problems are often resolved by a friendly chat, Harry